Refund Policy- Catering/Local Delivery.
- Refund/Credit requests must be made within 2 hours of delivery.
- We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted, and other similar circumstances*. Refunds are not typically provided for food that a guest simply does not like.
- We cannot cancel, refund, or give store credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages.
- If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund or store credit. If the food has been discarded, repackaged, or tampered with then we cannot verify its origin or issue and cannot issue any discount, refund, or store credit. Staff will return to your location to pick up the meal. Also, we will only prepare a second food order in all situations, and we will not prepare a third order replacement.
ASAP or Rush Orders – Any order placed with less than six- hour notice will automatically be classified as an ASAP cannot be cancelled.